HazmatVerifi

In Case of Emergency

Tap a number to call. Follow your company's emergency response plan and the instructions of emergency responders.

CALL 911
911
Then call the emergency response telephone number on the shipping paper.

The number on your shipping papers

The 24-hour emergency response telephone number required on hazmat shipping papers is the primary product-specific contact for the material you are hauling. Find that number on the shipping paper and call it after 911.

No tap-to-call link — the number is specific to each shipment's document.

REPORT THE RELEASE — National Response Center (NRC)
1-800-424-8802
24 hours; toll-free U.S., Canada, USVI. In DC: 202-267-2675.
Caution — regulatory requirementCalling the emergency response telephone number, CHEMTREC, CHEMTEL, INFOTRAC or 3E COMPANY does not constitute compliance with regulatory requirements to call the NRC.

Emergency response information services

24-hour emergency response information services — these serve shippers registered with them; your carrier's provider is listed on the shipping papers.

CHEMTREC

1-800-424-9300U.S., Canada, USVI703-527-3887Elsewhere

CHEMTEL, INC.

1-888-255-3924U.S., Canada, PR, USVI813-248-0573Elsewhere

INFOTRAC

1-800-535-5053U.S., Canada, USVI352-323-3500Elsewhere

VERISK 3E

1-800-451-8346U.S., Canada, USVI760-602-8703Elsewhere

CANUTEC (Canada)

1-888-226-8832collect 613-996-6666*666 (cellular in Canada)

Military shipments (DOD)

703-695-4695

Explosives / ammunition — U.S. Army Operations Center

1-800-851-8061

All other hazmat

Have this ready when you call

  • Your name and callback number
  • Exact location (mile marker, cross street, GPS)
  • Carrier name
  • Materials involved from the shipping papers (UN number, proper shipping name, hazard class, quantity)
  • What happened (spill, fire, crash, leak) and whether it's ongoing
  • Injuries or fatalities
  • Weather and wind direction
  • Whether evacuation has started

Find your material's guide

The ERG guide gives initial isolation, fire, spill, and first aid actions for your material.

Emergency reference only. Follow your company's emergency response plan and the instructions of emergency responders. Sourced from ERG2024 (PHMSA/DOT).